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Co-op Credit Union

Debit Cards

Convenience in your wallet.


If you have a checking account, you're eligible for a CCU debit card! No monthly fee to use your card, no per transaction fee. Click here for a debit card application.
 
To activate your debit card or change a PIN on an existing account, please call 800-992-3808.
 
Plus, our debit cards provide you contactless technology and the ability to use the digital wallet programs Apple Pay, Samsung Pay or Google Pay.

For tutorials on how to set these programs up, visit the links below:

Apple Pay Tutorial                            Samsung Pay Tutorial                      Google Pay Tutorial

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Enhanced Debit Card Safety:

With CCU's Fraud Alerts, you can rest easy knowing your debit card is being monitored 24/7 for potential fraudulent activity. If you have a CCU debit card and a phone number on record, you are automatically enrolled to receive fraud alerts. 

How it works

If there is suspected fraud on your account, you will either receive a text message or phone call asking if you recognize the recent transaction. If the transaction is legitimate, respond 'Yes'. You can then continue using your card as normal. If you did not authorize the transaction, respond 'No'. You will then be asked to contact a fraud specialist.

You may be contacted by our Fraud Department from one of the following numbers. We encourage you to add all four of these numbers into your contacts to ensure you receive these time sensitive messages.
  • Fraud Alerts via Phone: 833-735-1894 or 833-735-1892
  • Fraud Alerts via Text: 20733 or 37268
Have an issue?
  • Disable your debit card anytime through Mobile Banking by selecting 'Card Controls'.
  • To dispute any debit card transaction, call 844-269-3488.

ATM Information -- Alliance One!

Alliance One, a nationwide group of select-surcharge ATMs, gives you the power to access your money on your own terms. Using any one of the convenient ATMs across the U.S., including the District of Columbia and Puerto Rico, you can access your accounts without being charge a foreign ATM fee. After all, shouldn't that money be yours to keep?
  • Refund of surcharge ATM fees (up to $20.00 per statement cycle)
    • Surcharge ATM fees are foreign fees assessed by merchant holding the ATM. The CCU charge of $1 fee per ATM withdrawal over the 5 allowed per month on CCU ATMs are not a surcharge fee that would be refunded.
 
Use the ATM Locator or download the locator app to find an Alliance One ATM near you.

See our Fees & Disclosures page for additional account information and terms.


Notify CCU of your travels

Many countries are blocked due to international fraud. Notify CCU of your travels will minimize the chances of your debit card being restricted when you are trying to make a legitimate purchase. However, the card company still will look at each transaction, which means your debit card could still be restricted or a transaction denied for your protection.