• By Mail: 100 East Main Street PO Box 157
  Black River Falls, WI 54615
• By Phone: 715-284-5333 or 800-258-0023
• By Fax: 715-284-5112
• Via Email: ccu@co-opcu.coop   (email notice)

Please note that emails are not secure transmissions so please do not send account numbers, social security numbers or any other information you would like to keep private to Co-op Credit Union or anyone else in an email message. Thanks.

Lost/Stolen Phone Numbers for
Credit and Debit Cards:

Lost/Stolen MasterCard Hotline:
24 Hours in US:  (800) 808-7230
Worldwide:  (727) 570-4881
     Good only 7:00 am to 5:00 pm Monday - Friday US Eastern
     time.  No long distance charge.
24 Hour Worldwide Customer Service:  (608) 836-2613


Lost/Stolen EZ Access Debit or ATM Card Hotline:
Please call Co-op Credit Union during normal business hours.
After Hours/Weekends:  (800) 554-8969
     Some countries do allow toll free calls to this phone number,
     some do not.  If your attempt fails, and it's after credit union
     hours, the recommended solution is phoning a family member
     or trusted friend stateside to report the lost or stolen card.
    
    

 For your convenience, this site includes links to other 3rd parties. Co-op Credit Union does not endorse or guarantee these 3rd party sites. The products and services offered on 3rd party sites, including investment and insurance products, are not products of Co-op Credit Union and may be insured by the NCUA or FDIC.  Co-op Credit Union does not maintain or control privacy or security on these sites, and as such, makes no guarantees as to the privacy of any information you may provide or disclose while on these sites.

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